Privacy Policy
Last updated: April 9, 2026
1. Introduction
Welcome to CRM Trends Today ("we", "our", or "us"). We operate the website crmtrendstoday.org. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our free tools.
By using the site, you agree to the practices described in this policy. If you do not agree, please do not use the site.
2. Information We Collect
Information you provide
- Email address (when you subscribe to our newsletter or unlock tool results)
- Responses to our interactive tools (quiz answers, calculator inputs)
- Any messages sent to us via email
Information collected automatically
- Browser type, operating system, and device type
- Pages visited, time spent on pages, and referring URLs
- IP address (anonymised where possible)
- Cookies and similar tracking technologies
3. How We Use Your Information
- To deliver the newsletter and content you requested
- To provide and improve our free tools
- To analyse site traffic and user behaviour (via Google Analytics)
- To send periodic emails about CRM reviews, comparisons, and tips (you can unsubscribe at any time)
- To comply with legal obligations
4. Cookies
We use cookies to enhance your experience. These include:
- Analytics cookies — Google Analytics (GA4) to understand how visitors use the site
- Preference cookies — to remember your tool inputs during a session
You can disable cookies in your browser settings, though some features may not function correctly.
5. Affiliate Disclosure
CRM Trends Today participates in affiliate marketing programs, including the HubSpot affiliate program. When you click an affiliate link and make a purchase, we may earn a commission at no extra cost to you. This does not influence our reviews, ratings, or recommendations — all opinions are our own.
6. Third-Party Services
We use the following third-party services that may collect data independently:
- Google Analytics (GA4) — website analytics
- Microsoft Clarity — session recording and heatmaps
- ConvertKit / Beehiiv — email marketing and newsletter delivery
Each service has its own privacy policy governing how data is handled. We encourage you to review them.
7. Data Retention
We retain your email address and subscription data for as long as you are subscribed. You may unsubscribe at any time using the link in any email we send. Upon unsubscribing, your data will be removed from our active mailing lists within 30 days.
8. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Object to or restrict how we process your data
- Data portability
To exercise any of these rights, email us at hello@crmtrendstoday.org.
9. Children's Privacy
This website is not directed at children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with their information, please contact us and we will delete it promptly.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Continued use of the site after changes constitutes acceptance of the new policy.
11. Contact Us
If you have questions about this Privacy Policy, please contact us: